Enhance client experiences as a Guest Services Agent at Level. Support guests and vendors with professionalism while managing daily inquiries and requests effectively.
This role focuses on maintaining high hospitality standards and requires proven proficiency in guest interaction, especially within fast-paced environments. You will coordinate guest check-ins, manage vendor arrivals, and ensure prompt communication of guest feedback. The position is ideal for individuals who enjoy delivering exceptional customer service and thrive in diverse urban settings.
Key Responsibilities:
• Handle guest interactions with utmost professionalism
• Manage inquiries related to services and directions
• Coordinate check-in and check-out procedures




• Ensure effective package and luggage management
• Communicate feedback and maintain logs for service improvement
Requirements:
• High School Degree or equivalent
• Experience in front office or concierge services
• Proficient in MS Office applications
• Strong customer service and communication skills
• Ability to multitask in busy environments
Leverage your guest service skills to create memorable experiences at Level across urban hotspots.
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📌 Guest Services Agent at Level (Vancouver)
🏢 Onni Group of Companies
📍 Vancouver