Lead the retail team as a Sales Manager with Michaels in Okotoks, AB. This role champions a successful selling culture while ensuring customer satisfaction and compliance. As a Sales Manager, you will provide solid leadership in both service and front-end operations at Michaels.

You will motivate your team to model customer-focused behaviors and achieve key performance indicators. Your background in retail leadership will be critical in guiding efficient operations and enhancing the overall store experience. Key Responsibilities:

- Ensure compliance with company policies and standards
- Champion customer experience and selling strategies
- Manage the operational flow and staff accountability
- Drive loyalty program enrollment and retention
- Support team training and ongoing development Requirements:
- Minimum 3 years of retail management experience
- Capable of lifting 25-50 pounds regularly
- Comfortable with customer interactions in busy environments
- Flexibility to work various shifts including weekends
- Strong understanding of retail sales and service excellence Join the Michaels team as a Sales Manager and enhance customer satisfaction in Okotoks.

📌 Retail Sales Manager for Michaels Okotoks
🏢 The Michael's Companies
📍 Okotoks