Job Description Summary
Are you a highly organized, customer focused individual with coordinator experience looking to join a growing team? STEMCELL Technologies is looking for a new Senior Facilities Services Coordinator to help us manage a rapidly expanding number of internal requests to support day to day operations.

Duties and Responsibilities

Act as the primary point of contact for facility related requests, ensuring issues are resolved efficiently and stakeholders are kept informed, and administer and report on the access control process cross‑departmentally while continuously monitoring onsite service levels of internal and externally provided services (including daily rounds).

Track facility service requests using our internal ticketing system (JIRA), ensuring timely follow‑up and resolution.

Coordinate vendor access and site visits, ensuring compliance with security protocols and workplace health and safety requirements.

Provide administrative support to the team, including scheduling meetings, minute taking, managing a shared inbox, and monitoring recurring facility‑related fee, permit and license contract expiry dates.





Gather requirements for assessment and coordinate services between internal stakeholders and external contractors or service providers as needed.

Collaborate with internal teams to draft communications and provide internal updates, including reports relating to quality audits to ensure ongoing safety and compliance.

Knowledge and Qualifications

3‑5 years of previous experience with multi‑site coordination and administration; Facilities experience preferred but not required.

Experience with ticketing systems (e.g., JIRA) is an asset.

Experience with Lenel or Keyscan access control systems is an asset.

Proactive, customer‑oriented mindset, with the ability to follow protocols, implement solutions, and/or escalate issues as required.

Able to lift up to 30 lb.

Equal Chance Employer
STEMCELL is an equal opportunity employer, dedicated to ensuring that every employee feels safe, valued, and respected for who they are. Selection decisions are solely based on job‑related factors.

Salary
$71,200.00 – $96,400.00 (annual salary range)

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📌 Senior Facilities Services Coordinator (British Columbia)
🏢 STEMCELL Technologies
📍 British Columbia