Overview Zoetis Canada is seeking a Field Service Specialist responsible for managing the Hatchery In Ovo Process and performing preventive maintenance and emergency repairs on electrical/mechanical equipment (Biodevices) in poultry hatcheries. The position is located in British Columbia, with a preference for the Abbotsford area.
Responsibilities Manage the Hatchery In Ovo Process on behalf of Zoetis in an assigned territory of 5-8 hatcheries.
Administer the Preventive Maintenance Program for 10-15 commercially placed devices.
Provide electrical/mechanical support and perform emergency repairs as needed.
Be available for after‑hours support and repairs 24/7.
Manage the Zoetis Operator Training Program for 25+ people (customer employees).
Facilitate the vaccine and sanitation preparation program for all Zoetis Devices.
Support and conduct execution of the Zoetis Process Evaluation Program.
Lead communications with hatchery management.
Collect and report significant information within Zoetis CRM System.
Complete relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period.




Follow safety/precautionary procedures.
Maintain regular communication with supervisor.
Perform other duties as assigned.
Qualifications Bachelor’s degree in poultry science or related field (or associate’s degree in electro/mechanical systems or related curriculum; experience may be considered).
2-5 years of related experience.
Strong electrical / mechanical aptitude.
Proficient organizational skills.
Self‑motivator and self‑starter.
Strong critical thinking, problem solving, judgment and initiative.
Effective communication skills to interact directly with multiple levels of customer management.
Basic computer skills using Word, Excel, Outlook and basic PLC skills.
Ability to travel 60-80% of the time.
Available for on‑call work outside of working hours.
Benefits Health, dental, vision and virtual care.
Pension plan contribution and match.
Personal spending account.
Employee assistance program.
Time‑off policies: vacation, float, and volunteer days.
Short and long‑term disability insurance.
Base pay range: $68,000 – $80,000.
Eligible for short‑term incentive compensation.

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📌 Field Service Specialist (British Columbia)
🏢 Zoetis Spain
📍 British Columbia