Systems Quality Engineer - Post-Market (Hybrid)
Kardium Inc., 155-8518 Glenlyon Parkway, Burnaby, British Columbia, Canada

Job Description
As a Systems Quality Engineer, you will analyze post-market data, lead complaint investigations, and support corrective and preventive actions (CAPA). You will collaborate cross-functionally with the Design and Quality Engineering, Manufacturing, and Risk Management Teams to drive continuous product and process improvements.

Meaningful work you will be a part of

Perform and document technical investigations into product feedback and complaints involving medical devices

Review log files, replay data, configuration files, and product specifications to support technical investigations

Characterize reported issues, identify trends and assess potential product risks

Perform and document root-cause investigations for confirmed product issues in collaboration with Engineering, Manufacturing, Test, and Quality Engineering teams

Translate investigation findings into actionable design or process improvements to enhance product performance and reliability

Build and maintain a technical knowledge base of investigation outcomes to support continuous improvement

What you bring to the team
You will be successful in this role because you possess these attributes:

Bachelor’s degree in Electrical, Mechatronics, Software, Biomedical Engineering, or a related engineering field

Minimum 5 years’ experience in software, systems, design, or quality engineering, ideally in medical devices or another regulated, high-reliability industry





Proven track record diagnosing complex software or system-level failures using technical evidence such as log files, replay data, configuration files, or product specifications

Experience with signal processing and large dataset analysis

Experience with Java, MATLAB, and C is preferred

Strong data analysis skills and the ability to translate findings into clear, meaningful recommendations

Excellent written and verbal communication skills, particularly in a technical context

Strong interpersonal skills with the ability to influence across teams and functions

Driven, motivated, curious, and able to work both independently and as part of a team

Compensation
Kardium has listed the total cash compensation range (base salary + 5% Retirement Savings Plan contribution) that we expect to pay applicants for this role.

$94,000 - $114,000 (CAD Annually)

As a permanent employee, you will also participate in Kardium’s stock option plan.

Perks
Comprehensive medical & dental coverage for all permanent employees – effective as of Day 1, with no waiting period.

Work-day flexibility – we offer a flexible work environment for daily working hours. In addition, we provide 3 personal days per year.

Support for you (and your dependents) overall well-being.

Family building – we provide top up for maternity leave, adoptive leave, and parental leave for non-birthing parents. Employees can also enroll in benefit coverage for fertility drug treatment.

Career progression and learning support.

Professional membership support.

Equal Opportunity
We encourage applications from all qualified candidates who represent the full diversity of all communities.

#J-18808-Ljbffr

📌 Systems Quality Engineer - Post-Market (Hybrid) (British Columbia)
🏢 Kardium
📍 British Columbia