3 Days/Week in office (as per client RTO guidelines)

Mandatory Skills

Property & Casualty (P&C;) Insurance

Microsoft Excel

Communication Skills

Mandatory Requirements

6–8 years of experience in Property & Casualty (P&C;) Insurance

Multilingual proficiency in English and French (spoken and written)

Experience in:

Policy Administration

Insurance Operations

Ability to interpret:

Insurance Policies

Policy Documentation

Solid proficiency in:

Microsoft Excel

MS Office/Productivity Tools

Excellent communication and stakeholder management skills

Ability to work accurately in a process‑driven environment

Good‑to‑Have Skills

Knowledge of the Canadian Property & Casualty Insurance Market

Experience with Guidewire PolicyCenter or similar Policy Administration Systems

Understanding of insurance compliance and regulatory requirements

Proficiency in Microsoft Office applications

Key Responsibilities

Add, modify, delete, and validate policy data for successful migration into the target Policy Administration Platform.

Compare source system records with target system data and perform necessary corrections.

Validate:





Policy information

Coverages

Limits

Deductibles

Other policy attributes

Investigate and resolve policy conversion exceptions and errors.

Monitor policy conversion queues and take corrective action on failed/errored policies.

Support policy renewals by ensuring timely completion of policy conversion activities.

Perform quality assurance checks and validation activities according to established QA frameworks.

Ensure data accuracy, completeness, and compliance with client requirements.

Document exceptions, risks, and issues identified during conversion activities.

Audits

Performance reviews

Quality management programs

Maintain daily production and progress reports.

Track and report KPIs and SLA performance metrics.

Collaborate with stakeholders to resolve policy‑related queries and escalations.

Property & Casualty (P&C;) Insurance

Microsoft Excel

Communication

Teamwork

Canadian P&C; Insurance Market Knowledge

Insurance Compliance & Regulatory Knowledge

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📌 Bilingual Property & Casualty Insurance Policy Administration Specialist (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario