World Wide Technology (WWT) is seeking an experienced qualified to provide operational oversight for Managed Services clients. You will participate in 24x7 on-call rotations and drive incident, problem, and change management across multiple projects.
The role requires solid ITIL fundamentals, excellent documentation, and the ability to communicate with customers and cross-functional teams. This position is based in Canada, with in office responsibilities and a focus on service quality.
📌 24/7 Service Delivery Lead Itil & Incidents Edmonton
🏢 RadNet
📍 Edmonton
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