Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.

- Full time
- Compensation: up to CAD 53,000 yearly

An individual with the right combination of skills who is results-oriented, target-focused, and a problem solver with a “customer first” attitude to service. The Specialist will be responsible for overall day-to-day tasks to ensure efficient, timely, and accurate customer billing, collection of accounts receivable, payment applications and general Accounts Receivable maintenance.

GENERAL TASKS & RESPONSIBILITIES

- Create customer invoices and ensure completeness of invoicing by month end for all services provided to customers
- Create credit notes where required
- Mail/email customer invoices and reports
- Build strong positive relationships with our customers to ensure smooth payments and manage client dispute resolution
- Weekly follow-up with internal teams to determine work completed but not invoiced
- Reach monthly collection and DSO targets by constant communication and follow-up with customers via telephone and email.
- Weekly status update with BPT President on collection progress and other issues
- Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams
- Posting daily receipts (cheques, EFT, credit card payments)
- Provide customer service regarding collection issues or request for additional documentation
- Send customer statements for overdue accounts
- Maintain system customer cards to ensure updated contact information
- Filing and maintaining customer records
- Provide assistance to Finance team during annual external audit and other reviews
- Provide BPT President with ad-hoc reports concerning AR and Collection status as requested
- Assist BPT President with special projects

Relocation to Mississauga, ON required in 2026.

EDUCATION AND EXPERIENCE

- Post-secondary education in Accounting or similar
- Strong computer proficiency – Microsoft Office, especially Excel




- Minimum 2 years on full cycle Accounts Receivable processes
- Experience with Microsoft Great Plains software is an asset

OTHER QUALIFICATIONS, SKILLS AND EXPERIENCE

- Must speak and write English fluently
- Excellent communication skills, both written and verbal, to present responses to clients, prepare reports and maintain communication with internal and external clients
- Articulate
- Excellent organizational skills
- High level of accuracy and strong attention to detail
- Ability to work independently, while supporting a collaborative, team-based department
- High level of professionalism, maturity, good judgment including discretion when dealing in confidential financial matters
- Proactive, self-disciplined and able to demonstrate a high level of productivity with a goal-oriented approach
- Ability to work in a fast-paced environment, handle multiple tasks, work under pressure and meet tight deadlines
- Exceptional computer skills with a high level of competence with MS Office (Outlook, Word, Excel) and LIMS (asset)

WORKING CONDITIONS

- This position requires working in a laboratory environment with potential periods of standing and occasional lifting of 20 lbs+ may be required.
- Rotating evening and weekend shift work may be necessary.

At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website.

This posting is for a current vacancy and the successful candidate will start as soon as possible.

Disclaimer: Salary information posted on sites other than the official careers page does not reflect the organization’s compensation and may represent estimated ranges provided by third-party job boards. The organization offers competitive wages and a comprehensive total rewards package, which will be discussed during the interview process.

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📌 Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.
🏢 Eurofins Canada BioPharma
📍 Toronto