Lead operational excellence for mission-critical banking applications at BMO Financial Group as an Application Support Manager. Ensure continuous improvement and service reliability across production environments to minimize disruptions.This leadership position requires a skilled individual to oversee a 24x7 Application Support team focused on stability and incident management. Key skills include incident response, problem management, and service restoration. You will collaborate with development, infrastructure,



and stakeholders to ensure high availability and compliance with service level objectives.Key Responsibilities:Lead a high-performing Application Support teamManage production monitoring and incident responseEstablish operational support processes and standardsDrive service reliability improvements and root cause analysisEnsure adherence to risk and compliance requirementsRequirements:7+ years in Production Support or Application Operations3+ years of leadership experienceBackground in Banking or Financial ServicesStrong understanding of incident and problem managementKnowledge of cloud and DevOps practicesUtilize your operational leadership and technical expertise to maintain service stability at BMO Financial Group.#J-18808-Ljbffr

📌 Application Support Leadership At Bmo (Toronto)
🏢 Bank of Montreal
📍 Toronto