Select how often (in days) to receive an alert:Customer Care Representative - Lower Sackville, NS165115Are you looking for an opportunity to make a difference? Are you comfortable working in a rapid-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care Representative!Who we are:Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.Reporting to: Regional Clinic ManagerA day in the life of a Customer Care Representative involves:Providing exceptional customer service in person, over the phone and by emailScheduling appointments and organizing files for the clinic's Hearing Care ProfessionalsManaging and maintaining client accounts while building relationshipsWorking with insurance companies to ensure successful third-party billing operationsAssist with cleanings and minor in-clinic device repairs – don't worry, training provided!What you get in return:This role offers an hourly wage of$20–$23, based on experience.Extended Health Benefits Package from day one3 weeks vacations to start, increasing with tenure6 days of personal time in your first yearAdditional days off,



including your Birthday!Eligible for Quarterly BonusGrowth and development opportunities including education sponsorshipWe'd love to hear from you if:You possess strong communication and customer service skillsYou have experience or would enjoy working on and reconciling accounts receivableYour aligned with our value of helping othersYou are availableto travel to other clinics as wellYou have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledgeMore About Us:We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create senseSonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.Sonova is an equal opportunity employerWe team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. #J-18808-Ljbffr

📌 Customer Care Representative - Lower Sackville, Ns (Halifax Regional Municipality)
🏢 Sonova Group
📍 Halifax Regional Municipality