Work Location
Vaughan, Ontario, Canada

Working Hours
37.5 hours per week

Line of Business
Personal & Commercial Banking

Pay Details
$52,700.00 - $74,400.00 CAD

Job Description
Are you passionate about connecting personally with customers to help them achieve their financial goals? Do you enjoy exploring and understanding investment options that best suit customers' needs? Join us as a Personal Banker Trainee and demonstrate your expertise in providing sound financial advice to promote customer loyalty and investment returns.

In This Role, You Are Expected To

Play a key role in advising customers on high‑level financial solutions from a range of available investment and credit banking solutions

Engage with customers by asking thoughtful financial questions and creating positive experiences that deepen relationships

Increase customer financial confidence by providing personalized advice, answering questions, and addressing concerns; raise matters as appropriate while maintaining confidentiality and accuracy

Act as a point of contact for frontline staff in handling customer issues

Maintain a qualified space in common areas in line with marketing and regulatory guidelines

Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates, and suggest additional personalized solutions based on their goals

Stay knowledgeable about emerging issues, evolving regulations,



and industry codes of conduct and participate in process‑improvement opportunities to protect the organisation’s interests

Strive to achieve and improve service‑level agreements and productivity targets

Ensure documents are prepared in compliance with regulations and reflect business intentions accurately

Participate fully as a team member, help build a positive and diverse work environment, and assist and mentor others efficiently

Job Requirements

High school diploma and/or one year of relevant experience

Post‑secondary or undergraduate degree in a related field is an asset

Completion of IFIC (or equivalent) required

CFSA must be completed within 12 months of hire

Real‑estate secured lending and/or investment experience is an asset

Sound knowledge of advanced investing and credit processes, banking solutions, and concepts to provide personalized advice in a fast‑paced environment

Proficiency in software tools including MS Office and internet applications

Tactful communicator able to exchange ideas and customer information concisely and logically

A self‑initiator with strong organisational, planning, and time‑management skills

Mobility Requirement
This opportunity includes a mobility clause that requires the candidate to be mobile within the assigned district. Upon completion of the training program, you may be assigned to a position that is compatible with your training and may involve transfer and geographic relocation to another TD location within the region. You must be mobile to any location in the region.

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📌 Personal Banker Trainee - Future Opportunities (Ontario)
🏢 TD
📍 Ontario