Bothwell-Accurate Co. Inc. has been a trusted leader in roofing, waterproofing, cladding, and glazing services across Ontario and British Columbia for over 90 years. With more than 60,000 completed projects, we deliver high-quality, innovative, and reliable building envelope solutions to commercial, industrial, and institutional clients.

As we continue to grow, we're looking for a Service Coordinator to join our team. This is an exciting opportunity for a highly organized, customer-focused professional who enjoys coordinating multiple priorities, supporting field operations, and ensuring exceptional service delivery. If you thrive in a fast-paced workplace and enjoy working closely with clients, field teams, and internal departments, we'd love to hear from you.

What You'll Do

Coordinate commercial service, maintenance, repair, and small project work from initial customer request through project completion

Schedule field technicians, service crews, subcontractors, equipment, and materials to maximize productivity and meet customer expectations

Serve as the primary point of contact for customers, providing timely updates on scheduling, project status, and service requests

Prepare and manage work orders, purchase orders, service documentation, and project files

Coordinate material procurement and deliveries to support scheduled work

Monitor project schedules, labour allocation, and job progress while proactively identifying scheduling conflicts and potential delays

Communicate effectively with Project Managers, Estimators, Supervisors, field staff, suppliers, and customers to ensure smooth project execution





Track service requests, work orders, warranties, deficiencies, and project close-out documentation

Assist with quotations, change orders, invoicing support, and contract documentation as required

Maintain accurate project records and ensure all documentation is complete and up to date

Participate in internal planning meetings and contribute to continuous improvement initiatives

Support multiple service projects simultaneously while maintaining exceptional customer service

What You Bring to the Team

Diploma or degree in Construction Management, Business Administration, Engineering Technology, Project Management, or a related field is considered an asset

Previous experience coordinating service operations, construction projects, maintenance work, dispatching, or field operations

Strong customer service skills with the ability to build positive relationships with clients and internal teams

Excellent organizational, scheduling, and time-management skills

Strong written and verbal communication skills

Ability to prioritize multiple projects and adapt to changing priorities in a fast-paced environment

Experience using Microsoft Office Suite, including Outlook, Excel, Word, and Teams





Experience with Bluebeam, Procore, Jonas, Autodesk Construction Cloud, or similar construction management software is considered an asset

Ability to read and interpret construction drawings and specifications is considered an asset

Strong problem-solving skills with excellent attention to detail

Self-motivated with the ability to work independently while contributing to a collaborative team environment

Role Snapshot

Job Type: Permanent | Full-Time | Onsite

Anticipated Hours of Work: Monday to Friday, 8:00 a.m. – 5:00 p.m.

Salary: $60,000 - $70,000 (based on experience)

Pay Schedule: Paid bi-weekly, every second Friday

Reports To: Service Manager

Why Join Bothwell-Accurate?

Real opportunities to grow and advance your career

A supportive team that works collaboratively and looks out for one another

Comprehensive benefits package for long-term employees

Competitive compensation with bi-weekly pay

Work on exciting, high-profile commercial construction projects across Ontario

Be part of a company where you're not just taking a job— you're building a long-term career

Where your work supports exceptional service, and your career continues to grow.

Bothwell-Accurate Co. Inc. is committed to diversity, equity, inclusion, and accessibility.

Accommodations are available upon request throughout the hiring process. Please contact us at [email protected] or (phone hidden) if you require accommodation.

Interested in joining our team? Apply today!

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📌 Service Coordinator (Ontario)
🏢 Bothwell Accurate Co.
📍 Ontario