Elevate your career at Hitachi Rail as a Support Analyst focused on lifecycle design in Toronto, Ontario. Your role will encompass optimizing customer solutions and managing support contracts in the rail industry.

This full time position requires you to lead lifecycle management for global railway projects. You will collaborate with various teams to establish cost-effective strategies, conduct sustainability studies, and create robust scoping documents for bids, directly impacting service quality and customer satisfaction.

Key Responsibilities:
• Assess components and develop monitoring criteria
• Lead the creation of cost models for warranty support
• Initiate engineering services for redesign phases




• Ensure alignment with contractual obligations and customer expectations
• Facilitate bid governance by presenting Work Package estimates

Requirements:
• Bachelor’s degree in Engineering or similar field
• 5+ years in cross-functional project roles
• Strong experience in customer engagement
• Excellent documentation and communication skills
• Proficiency in standard software applications, especially Excel

Join Hitachi Rail to leverage your analytical skills in enhancing customer experience and operational excellence.
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📌 Hitachi Rail Support Analyst for Lifecycle Design (Ontario)
🏢 Hitachi Automotive Systems Americas
📍 Ontario