A growing insurance brokerage is seeking an experienced and motivated Personal Lines Account Manager to join its busy Calgary team.

This is an excellent opportunity for someone who enjoys building strong client relationships, managing a personal lines book of business and working in a fast‑paced, collaborative environment. The successful candidate will provide responsive day‑to‑day service while helping support a team managing a significant volume of business.

The organization will train on internal processes, but it is looking for someone who has already demonstrated success, accountability and a strong work ethic in a previous insurance role.

What You’ll Do

Manage and service a personal lines book of business

Respond promptly and professionally to client calls and emails

Process policy changes, renewals and other client service requests

Review coverage and identify opportunities to better protect clients

Support retention and contribute to organic growth opportunities

Communicate with insurance carriers and internal team members

Manage multiple priorities in a busy office environment

Maintain complete and accurate client records

Provide dependable support to colleagues managing large books of business

Deliver a positive and professional client experience

What You Bring





Previous personal lines insurance or brokerage experience

A demonstrated record of success in a client service role

Strong organization and time‑management skills

The ability to manage phone, email and administrative work concurrently

A proactive, accountable and self‑motivated approach

Strong verbal and written communication skills

The ability to work effectively in a fast‑moving environment

A genuine interest in contributing to the team and building a long‑term career

Preferred Qualifications

Two or more years of personal lines brokerage experience

Alberta Level 2 General Insurance Licence

Applied Epic experience

Experience managing or supporting a substantial personal lines book

Why Consider This Opportunity?

Join an established and supportive personal lines team

Take ownership of meaningful client relationships

Work alongside experienced insurance professionals

Build your experience in an Applied Epic environment

Compensation may be adaptable based on experience and demonstrated ability

Compensation
Compensation will be determined based on the successful candidate’s experience, licensing, technical knowledge and overall fit.

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📌 Personal Lines Account Manager - 172 (Alberta)
🏢 DGA Careers
📍 Alberta