Drive customer loyalty transformations as the Product Owner at EZCORP in Ontario. Spearhead innovative retail solutions that enhance engagement and experiences for consumers.

In this critical role, you'll focus on implementing and managing digital products necessary for effective customer loyalty and engagement strategies. Collaborate with UX/UI, product managers, and store teams to create user-focused solutions that meet both business and customer expectations. Your insight in CRM systems and digital product management will enable optimization of customer interactions.

Key Responsibilities:
• Define customer engagement and loyalty product strategies
• Convert requirements into actionable user stories and criteria
• Work with analytics and operations on customer lifecycle strategies




• Support Agile practices for product feature delivery
• Analyze metrics to refine and improve loyalty programs

Requirements:
• Over 5 years in Product Owner, Analyst, or Digital roles
• Expertise in retail loyalty programs and engagement technology
• Ability to work effectively in Agile environments
• Collaborate seamlessly with cross-functional teams
• Experience with AI applications in product development

Enhance the customer journey and loyalty initiatives within EZCORP's innovative setting.
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📌 EZCORP Product Owner for Customer Loyalty (Quebec City)
🏢 EZMONEY Tario
📍 Quebec City