We’re searching for a Senior Benefits Consultant, Westland Group Benefits. Are you searching for new possibilities?

Westland Insurance Group

Ltd. is growing and has an exciting opportunity for a Senior Benefits Consultant, Westland Group Benefits. This is a hybrid role based out of our Vancouver (Richmond/Surrey) offices. If you’re passionate about managing client relationships, delivering strategic benefits solutions, and helping businesses protect what matters most to their people, you’ll love working with Westland!

Expected Compensation: The expected hiring range for this role is $72,000 to $90,000 based on a 35-hour work week. Actual salary offered will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Reason for Vacancy: This is a new opportunity within our team. Westland is committed to continuous learning, where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training and development courses, certifications, seminars, and conferences that support your professional growth.

Discover what’s possible with Westland The Westland story is all about growth - and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

Interested in learning more? Why you'll love Westland: An open,



flexible and welcoming workplace Plenty of opportunities to grow and learn Autonomy to drive your own success Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds A total rewards program that takes care of your financial, physical, and mental health Flexible paid Values Days to celebrate days important to you

Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients Why we’ll love You: You bring 5+ years of experience in group benefits or employee benefits account management

You have strong knowledge of group health, dental, life, disability, and ancillary benefits products

You have a proven ability to manage client relationships and deliver strategic, results-driven solutions

You’re an excellent communicator and problem solver, with strong presentation and negotiation skills

You’re proficient in Microsoft Office and CRM systems

Life licensed (LLQP) in your home province

Industry designations such as CEBS or GBA considered strong assets

You demonstrate accountability, collaboration, expertise, resiliency, and a client-first mindset Once here, you'll: Serve as the primary relationship manager for a portfolio of group benefits clients





Build and maintain robust relationships with key client decision-makers, plan administrators, and advisors

Lead annual renewals in collaboration with Underwriting, including carrier negotiations, rate analysis, and plan design recommendations

Conduct regular client meetings to review plan performance, introduce new offers, and gather feedback

Develop and implement benefits strategies tailored to client needs and business goals

Prepare and deliver quarterly and mid-year reviews with actionable insights and recommendations

Collaborate with carriers to implement plan changes, resolve claims issues, and ensure timely delivery of materials

Respond to client inquiries on billing, claims, eligibility, and plan design

Maintain accurate and current client records in CRM and internal systems

Work closely with Sales, Underwriting, and Client Services to deliver seamless service

Identify opportunities to upsell and cross-sell Westland’s suite of benefits and insurance products to drive growth within existing accounts

Track and report on retention and growth metrics As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These tools aren't used to make any hiring decisions throughout our recruitment process.

Want to get to know each other better? Send your resume our way.

📌 Senior Benefits Consultant - Westland Benefits (Richmond)
🏢 Westland Insurance
📍 Richmond