Join the dynamic service team as an Evening Service Writer, where your customer focus shines. You'll engage with customers confidently while managing repair orders and warranty claims.
Reporting to the Service Manager, this role demands a minimum of three years in automotive or truck dealership experience. You'll greet customers, open repair orders accurately, and confirm warranty eligibility. Your expertise in customer service will ensure clients receive timely updates on repairs and estimates throughout the process.
Key Responsibilities:
• Greet customers and manage their service needs
• Open repair orders with accurate vehicle details
• Verify warranty recalls and eligibility for clients
• Communicate repair process updates efficiently
• Schedule preventative maintenance services as needed
Requirements:
• Minimum 3 years of dealership experience
• Strong customer service skills and computer proficiency
• Familiarity with MS Excel, Word, and KARMAK an asset
• Excellent prioritization in rapid-paced settings
• Ability to maintain an organized workspace
Embrace a role filled with customer interaction and effective service delivery.
#J-18808-Ljbffr

📌 Evening Service Writer Position (Fredericton)
🏢 Bayview Kubota
📍 Fredericton