Are you someone who thrives when the world is quiet, but the details matter most? Do you enjoy balancing numbers just as much as delivering exceptional guest experiences? If so, we want to hear from you.We are looking for a reliable and detail-oriented Night Auditor to join our Guest Services team. This role is perfect for someone who enjoys a mix of guest service and behind-the-scenes operations, ensuring everything runs smoothly while the hotel sleeps.What You Will Be DoingAs our Night Auditor, you will be the overnight face of the hotel while also ensuring the accuracy of daily financial and operational reporting.You will:Provide warm, professional guest service, handling check-ins, check-outs, and guest inquiries with care and accuracyResolve guest concerns confidently and ensure a positive experience every timeComplete the nightly audit process, including balancing room revenue, food and beverage postings, and guest accountsReview and reconcile all daily transactions, identifying and correcting discrepanciesPrepare and distribute end-of-day reports in a timely mannerProcess credit card authorizations and express check-outsMonitor reservations, including identifying duplicates and ensuring accuracySupport Guest Services operations, including wake-up calls and guest communicationMaintain a clean, organized, and professional front desk environmentStay alert to any unusual activity and report concerns as neededThis is a key role that helps ensure operational accuracy, financial integrity, and a seamless guest experience.What You BringWe are looking for someone who is dependable, professional, and thrives in a fast-paced environment.You have:A high school diploma (hospitality training is an asset)1 to 2 years of hospitality experience preferredStrong attention to detail and comfort working with numbersExperience with POS systems or switchboards is an assetExcellent communication and problem-solving skillsThe ability to remain calm and professional under pressureA positive attitude and a team-first mindsetWhat Makes You a Great FitYou take pride in accuracy and organizationYou can work independently and manage overnight responsibilitiesYou are trustworthy and handle sensitive financial information with integrityYou are flexible and able to work overnight shifts, weekends, and holidaysYou enjoy both guest interaction and administrative workWorking ConditionsOvernight shifts in a Guest Services environmentCombination of standing, walking, and desk workOccasional light lifting (5–10 lbs)Fast-paced environment with both guest interaction and administrative dutiesWhy Join UsThis is more than just a night shift role, it is an chance to be a critical part of the hotel's daily success. You will play a key role in ensuring accuracy, supporting your team, and delivering exceptional guest experiences.WORK ENVIRONMENT: The work environment is a hotel setting, which has the following conditions: medium-high noise environment; high traffic area for internal guests, exposure to moving parts and equipment such as vacuum, steam cleaner, washer, and dryer. Potential exposure to theft and/or belligerent guests. Exposure to chemicals. Frequently working in areas of high temperatures around heavy equipment. Exposure to sharps and biohazards.Nova PerksMeal programStaff ratesat any of our locationsthroughout NWT, Saskatchewan and Alberta.Friends & Family Ratesat any of our locationsExtended Health Benefitsfor full time employeesEmployee Discounts at the F&B OutletsAbout usNova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.We thank all applicants for their interest in Nova Hotels, however, only those considered for an interview will be contacted. #J-18808-Ljbffr

📌 Night Auditor - The Edmonton Inn & Conference Centre
🏢 VanWonen
📍 Edmonton