Spier & Mackay seeking a Full-time/Part-time made-to-measure specialist to join our retail team, at our Heartland & Manulife Centre.

Primary Responsibilities (Includes but not limited to)

- Advise clients on style, fabric, fit, and current tailoring trends
- Assist clients through the entire MTM and MTO journey — from initial consultation and measurements to final fittings
- Facilitate fitting sessions, assess alteration requirements, and accurately input measurement data into the system
- Follow up daily with production to ensure client orders are progressing on schedule
- Establish and maintain a consistent client call-back and follow-up process
- Ensure after-sales service and client satisfaction through regular check-ins




- Build and nurture long-term relationships with clients, acting as a trusted style advisor
- Use exceptional communication skills to deliver a warm, professional, and personalized experience

Qualifications

- Experience in menswear, tailoring, or luxury retail preferred
- Strong understanding of fit, fabric, and garment construction
- Excellent communication and interpersonal skills
- Detail-oriented with robust organizational abilities
- Confident taking precise body measurements and understanding alterations
- Passionate about menswear and client service

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📌 Menswear Made To Measure Specialist (Toronto)
🏢 Spier & Mackay
📍 Toronto