About the Company

Our client, a well-established professional services organization in downtown Toronto is seeking a Software Specialist to join the internal technology team.

Responsibilities
Provide day-to-day support and administration of business applications and systems
Troubleshoot application issues and coordinate escalations as required
Support system implementations, upgrades, integrations, and ongoing maintenance
Provide user onboarding, training, and ongoing technical support
Develop and maintain system documentation, training materials, and user guides
Support document management, collaboration, and productivity platforms
Assist with website and digital technology-related initiatives
Support various internal systems and technology projects
Assist with the implementation and maintenance of emerging technologies, including AI

Requirements




5+ years of experience in applications support, systems administration, or a related role
Experience within a law firm
Strong troubleshooting and end-user support experience
Experience providing user training and onboarding
Knowledge of Microsoft 365, Teams, SharePoint, and document management systems
Legal technology experience is an asset
Solid communication, organizational, and problem-solving skills
IT, Computer Science, or related education is preferred

Compensation
Salary up to $85,000, commensurate with experience.
Hybrid work arrangement (3 days in office).
Comprehensive benefits package.
Prospects for skilled growth and development.

We do not use AI to screen candidates.

📌 Software Specialist Metro Vancouver
🏢 Ruby
📍 Metro Vancouver