TD is seeking a senior WFM strategist to integrate workforce management into its North American Customer Operations AI transformation. The role coordinates with finance, transformation teams, and cloud-based AI initiatives to embed WFM inputs early in planning.
You will oversee capacity planning, governance, and operational readiness across multiple initiatives, helping leadership make informed decisions with solid analytical support.
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📌 WFM Enterprise AI Strategy & Planning Manager (Toronto)
🏢 TD
📍 Toronto
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