Education
Secondary (high) school graduation certificate
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Take, cancel and change room reservations
Provide information on hotel facilities and services
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Additional information
Work conditions and physical capabilities
Attention to detail
Quick-paced workplace
Personal suitability
Client focus
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
📌 Front Desk Agent Cold Lake (Canada)
🏢 Hotel Denenference Centre
📍 Canada
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