Elevate your impact as a Senior Customer Success Manager with Trilogy, engaging C-level executives remotely. Own a high-value renewals portfolio, leveraging AI in negotiations and securing long-term contracts.
In this pivotal role, you will strategically manage enterprise renewals, ensuring retention and minimizing churn. With over eight years in CSM or account management and a robust grasp of the entire renewal process, you'll drive engagements that maximize revenue growth. Embrace an AI-enhanced sales methodology, focusing on high-value clients and accurate negotiations without the overhead of excessive management.
Key Responsibilities: - Manage high-value enterprise renewals lifecycle - Engage with strategic customers for value delivery - Refine B2B renewal playbooks and methodologies
Requirements: - 8+ years in CSM or account management role - Proven success closing renewals worth $100K+ - Fluent English communication skills - Experience using AI tools for sales - Availability during U.S. business hours
Harness your negotiation expertise and AI skills in a rewarding customer success role with Trilogy.#J-18808-Ljbffr

📌 Remote Senior Customer Success Manager Winnipeg
🏢 Crossover
📍 Winnipeg