At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environmentDispatcher ResponsibilitiesOversees all routes and scheduling of busesCounsels and coaches drivers and monitorsHandles heavy phone and radio trafficTakes all scheduling and driver complaints, report to Operations Supervisor/Contract ManagerServes as primary communication liaison with major contracted customerMay handle charter reservations, billing, or driver payrollProvides solutions to drop-off and pick-up problemsHandle back-up driver duties or perform miscellaneous clerical duties as neededCompletes assignment of special projectsAssists with supervision of day-to-day operationsSubject to DOT drug testing and physical.DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.Dispatcher Experience and Skills Required3-5 years experienceHigh school diploma or equivalentBasic knowledge of radio dispatch equipmentExcellent communication and customer service skillsAbility to deliver under time constraints and deadlinesPrevious terminal operations, dispatch, or driver experienceComputer literateFirst Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.We aspire to have a culture where all people are First.



We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal chance employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.MISSIONProvide unmatched care and the safest ride to school, so when students arrive, they start and end their day with an exceptional experience and are ready to achieve their full potential.FOCUS ON SAFETYSafety is at the heart of everything we doCARE FOR OUR STUDENTSEnsure our vehicles are welcoming and trusted places where students feel comfortable and secureSURPASS CUSTOMER EXPECTATIONSGo the extra mile to deliver an extraordinary experience for our customers and communitiesFOSTER TEAMWORKWork together, act with integrity, respect each other, champion diversity and inclusionSET THE HIGHEST STANDARDSContinually seek a better way to do things with innovation, sustainable practices, financial discipline, commercial excellence, and operational excellence#J-18808-Ljbffr

📌 Dispatcher (Alberta)
🏢 First Student
📍 Alberta