Drive operational excellence as the Service Manager for DAC Industrial Engines in Dartmouth, NS. Lead a dedicated team in delivering exceptional service and support across multiple markets in Atlantic Canada.

This pivotal role involves overseeing service department functions, ensuring high customer satisfaction and profitability. You will manage a team of technicians and administrators while coordinating workflow, quality control, and interdepartmental communication.

Your leadership will shape a positive workplace culture focused on accountability and continuous improvement.

Key Responsibilities:
Supervise and train service technicians and staff
Oversee daily operations for shop and field services
Monitor project scheduling and resource allocation




Act as primary contact for escalated customer issues
Ensure accurate documentation and inventory management

Requirements:
Proven experience in a leadership role in service or technical fields
Robust knowledge of diesel engines and mechanical systems
Exceptional organizational and multitasking abilities
Skilled in budget management and KPI tracking
Proficient with service management tools and Microsoft Office

Lead DAC Industrial Engines to service excellence while nurturing robust customer relationships.
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📌 Service Manager At Dac Industrial Engines Halifax Regional Municipality
🏢 Meridia Recruitment Solutions, a Knightsbridge Robertson Surrette
📍 Halifax Regional Municipality