Elevate your impact as a Senior Customer Success Manager with Trilogy, engaging C-level executives remotely. Own a high-value renewals portfolio, leveraging AI in negotiations and securing long-term contracts.In this pivotal role, you will strategically manage enterprise renewals, ensuring retention and minimizing churn. With over eight years in CSM or account management and a strong grasp of the entire renewal process, you'll drive engagements that maximize revenue growth. Embrace an AI-enhanced sales methodology, focusing on high-value clients and accurate negotiations without the overhead of excessive management.Key Responsibilities:Manage high-value enterprise renewals lifecycleEngage with strategic customers for value deliveryRefine B2B renewal playbooks and methodologiesRequirements:8+ years in CSM or account management roleProven success closing renewals worth $100K+Fluent English communication skillsExperience using AI tools for salesAvailability during U.S. business hoursHarness your negotiation expertise and AI skills in a rewarding customer success role with Trilogy.#J-18808-Ljbffr

📌 Remote Senior Customer Success Manager (Calgary)
🏢 Crossover
📍 Calgary