The Senior Program Manager, Physical Security Technology, will lead the modernization of our enterprise physical security technology program across 25+ countries. In this role, you will champion the strategic vision, deployment, and evolution of our integrated security systems while fostering collaborative partnerships across the organization and with external vendors.

The Senior Program

Manager, Physical Security Technology, will lead the modernization of our enterprise physical security technology program across 25+ countries. In this role, you will champion the strategic vision, deployment, and evolution of our integrated security systems while fostering collaborative partnerships across the organization and with external vendors. Your ability to tell a compelling story about our security initiatives, navigate complex organizational dynamics, and drive sustainable change will directly contribute to protecting RBC's employees, clients, and assets.

Lead the strategic vision, modernization, and lifecycle management of enterprise physical security technology systems globally across 25+ countries, serving as an advocate for program success across all stakeholder groups Build and maintain solid vendor relationships and partnerships, including contract oversight, SLA monitoring, and strategic business reviews; Develop and communicate clear implementation frameworks, driving adoption and alignment across global operations through compelling business cases and executive storytelling Navigate organizational complexity by collaborating with diverse internal stakeholders (Lines of Business, Facilities, IT, Corporate Security, Investigative teams)



Champion change management initiatives to facilitate smooth transitions during system implementations, technology upgrades, and process improvements; Manage program metrics, reporting, and continuous improvement initiatives to demonstrate value, build stakeholder confidence, and inform strategic decision-making. Provide strategic guidance on system enhancements and operational improvements, translating technical capabilities into business benefits Establish data-driven program governance using performance metrics and validated assumptions to protect scope and budget 5+ years of proven experience leading large-scale, complex multi-country programs or technology initiatives with demonstrated success in standardization and global operations ~ Experience managing programs or projects involving significant technology change, including third-party vendor management ~ skilled at translating complex initiatives into transparent, compelling narratives for diverse audiences (executives, technical teams, business partners) ~ Proven interpersonal and relationship-building skills with the ability to influence stakeholders, navigate organizational dynamics, and build consensus across competing priorities. ~ Strong change management capabilities with experience successfully driving organizational adoption of new processes, systems, or initiatives.



~ Demonstrated ability to manage vendor partnerships and external relationships with strong contract and performance management skills ~ Ability to recognize security vulnerabilities and respond to technology incidents with sound technical judgment ~ Degree/Diploma in business, organizational leadership, computer engineering or related fields.

Project Management

Professional (PMP) certification Certification in Change Management Knowledge of networking, and security infrastructure We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible advantages, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Employment Type: Full time TECHNOLOGY AND OPERATIONS Posted Date: 2026-07-20 Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com #

📌 Senior Program Manager, Physical Security Technology (Global Security) (Toronto)
🏢 RBC
📍 Toronto