Full-Time Fundraising Associate Position Hours: Monday to Friday, 8:30am - 4:30pm Wage Range: $27.20 - $31.43 Based on interview availability, applications may be reviewed asap upon submission an qualified candidates, contacted immediately or shortly following.

This posting will remain open for 2 weeks (Deadline: August 24, 2026) OR until capacity, so please apply at your earliest convenience for consideration - Thank you! *We kindly ask that candidates limit the use of AI tools in preparing an application & we do not use AI for recruitment with human recruiters screening submissions.

Overview The Fundraising Associate will support the Director of Development in day-to-day activities of a multi-faceted

Development and Communications Department.

This position will have a large focus on donor care, donation &data; management, and communications.

The incumbent will be responsible for the administrative dutiesassociated with donor care, donation & data management, and communications.

The Fundraising Associatealso provides copy editing for donor communication, social media content, and marketing materials, plus willtake a lead role in our major fundraising events, while supporting and enhancing all ongoing donor strategies.

Specific Responsibilities Donor Care & Customer Service 20% Engage with community membersregularly by phone, email, letter, digital streams, and in person (i.e., responding to questions, info requests & updates, donations over the phone, etc.) Respond to donor specific questions &requests; Help build and maintain relationships withdonors through regular touch points Produce and send newdonor welcome packages,



thank you letters,and cards/notes Donation & Data Management 50% Manage and maintain donor software through accurately inputting donor information, gift amount, contact notes, and other related info Manage and maintain monthly partner donations Develop and produce a variety of reports in donor software (Virtuous) and MS Excel Complete one-time and/or annual tax receipts for donors Complete monthly donation reconciliation reports Manage all bank deposits Complete Gift in Kind (GIK) donation requests Communications 20% Create and schedule regular social media posts Design communications materials (i.e., graphics for social media posts) Help make updates to the website as needed Design and/or edit marketing materials such as brochures, stand-up banners, with the support of the marketing committee Event Management 10% Help planmajor fundraising events with the support of the Director of Development Lead overall event organization, event day site setup and registration Assist donors with third party fundraising platforms (i.e., peer to peer sites) Provide third-party event support Other duties as may be assigned from time to time Qualifications Education Completion of post-secondary education in fundraising, communications, marketing or related field Experience Minimum 3-5 years of experience in a fundraising, data management, customer service,



or similar role Experience in donor relations or customer service is an asset Data Management with a fundraising CRM experience is a benefit Event experience is an asset Communications experience is an asset Marketing and design experience is an asset Certifications Foundations of Fundraising Course or similar course is practical Knowledge/Skills/Abilities required to be successful in this position Ability to read and interpret procedure manuals and reports Ability to analyze and present numerical data in tables, spreadsheets and forms Proficient with Microsoft Office 365, Word

Press, Canva Sound knowledge and experience with a Customer Relations Managament system like

Virtuous Ability to utilize social media platforms and website management tools Ability to organize daily/weekly projects and refocus when pulled off task Ability to work with minimal supervision Well-developed interpersonal skills Willingness to learn, completion of Virtuous Academy, CNOY 101 event training Foundations of Fundraising Requirements Vulnerable Sector Check/Police Check Valid, unrestricted Class G Ontario Driver''s licence Ministry of Transportation Drivers Abstract through Service Ontario Travel to area community organizations and businesses Statement of Faith Agreement bonification Physical Demands Manual dexterity required Interacts with employees, management and the public at large Sitting, standing, bending and walking Repetitive work, detail oriented, work requiring deep focus Position is an ''in-office'' position regarding requirements to answer phone calls, respond to donor requests, and calling donors for purposes of updating financial information Position is located at the reception desk to offer our best customer service experience to the community Overtime may be required during specific peak times

📌 Fundraising Associate (Kitchener)
🏢 Ray of Hope
📍 Kitchener