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Field Automation Engineer Full-Time Toronto, Canada | Up to 50-75% Travel

Make an Impact With Our Team Are you passionate about laboratory automation, technical problem-solving, and helping customers maintain reliable liquid handling systems? We are seeking an Field Automation Engineer to provide field-based technical support for Liquid Handling automation platforms.

In this role, you will serve as a customer-facing technical resource supporting Tecan automation systems through preventive maintenance, troubleshooting, repairs, installation support, and customer service activities. You will partner closely with Field Automation Engineers, customers, Sales teams, and internal technical groups to ensure instrument reliability and customer satisfaction.

You will provide hands‑on technical expertise throughout the customer lifecycle, including system maintenance, diagnostics, troubleshooting, documentation, training support, and workflow assistance.

If you enjoy solving complex technical challenges, working directly with customers, and supporting cutting-edge laboratory automation technologies, we encourage you to apply.

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Field Service team and bring your passion and talent to work.

Your contribution:

Install, develop and implement applications, integrations, mechanical service, customer training, and sales demonstrations of applications on Tecan liquid handling platforms, including EVO and/or FLUENT.

Performs instrument installation, integration of third‑party devices and development of software applications by writing Evoware and/or Fluent scripts.

Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.

Performs complex software application development, including developing liquid classes,



and device integration at customer sites

Provides customer training on use, application development maintenance, and troubleshooting.

Share information obtained from unique problems or specialized training to the FAE Team and the Tecan organization.

Performs complex demonstrations and installs.

Ability and willingness to maintain a travel schedule and to travel on short notice.

Complete essential service records according to company policy.

Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Provides back‑up service support outside of assigned territory as needed.

Maintains technical knowledge by attending educational workshops and reviewing technical publications.

Handles essential tasks as assigned and responds to change productively.

Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.

Your background

BS degree in Life Science or Computer Science or equivalent industry experience

Minimum of 3 years of laboratory experience working with Evoware, Fluent, Magellan and other Tecan software is desired.

Minimum of 3 years robotics/automation experience and writing scripts is desired.

Electro/mechanical experience a plus

Well‑developed PC skill level, including MS Windows 2000/XP, Windows 7, WIN10 and Office Suite.

Posses a valid driver’s license

Ability to successfully complete and pass all training courses defined in the MTP

Ability to work well under pressure and to multi task





Strong organizational and follow‑up skills

Ability to complete all tasks assigned in a timely fashion

High level of commitment and initiative

Willingness to disseminate new information obtained to automation team members

Ability to interact effectively with diverse groups inside and outside of the organization

Ability to work effectively with customers

Ability to manage time effectively

Ability to travel up to 60% of the time

Dependability is a must

Excellent written and oral communication skills

Proven team player

What we offer.

Medical,Dental,andVision,effectiveonyourfirstday

16company-paidholidays

401(k)Employermatchonemployee'sfirst6%contributions; novestingperiod

Company-paidLifeInsurance

HealthReimbursement&SavingsAccountoptions;

Long/Short-termcompany-paiddisabilityinsurance

EmployeeAssistanceProgram(EAP)

Accident,CriticalIllness,&HospitalIndemnity;

LegalShield/IdentityShield

DiscountedPetInsurance

Salary range of $85,000 – $105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data.)

Our purpose.

At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early‑stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.

Stay unique and make it count.

Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering setting where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

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📌 Field Automation Engineer, Northeastern (Toronto)
🏢 Tecan Austria
📍 Toronto