Company Overview

Axxess Industries is an cutting-edge electronics, software, and signage manufacturer changing how people and technology interact in hotels and homes. Founded in 2000 and based in Kelowna, BC, we produce high-quality custom signage, lighting, and EMS/GRMS products and solutions for premium hotel brands including Hilton, MGM, Grand Hyatt, Sandals, Four Seasons, and more.

Position Overview

Project and Market Development Manager – responsible for overseeing Project Account Managers and Project Estimators while shaping the company's market strategy, customer satisfaction initiatives, and project delivery excellence.

Key Responsibilities

- Lead, mentor, and manage a team of Project Account Managers and Project Estimators.
- Recruit, hire, onboard, and develop high-performing team members.
- Foster a positive, energized, and accountable team culture.
- Establish performance goals, provide coaching, and support professional development.
- Promote collaboration and effective communication across departments.
- Oversee the successful execution of multiple concurrent customer projects.
- Work closely with Engineering, Production, and other internal stakeholders to ensure projects are delivered on time, within scope, and to customer expectations.
- Drive continuous improvement in project management processes and customer experience.
- Develop a strong understanding of customer needs and market demands.
- Contribute to marketing strategy and business development initiatives.
- Assist with trade show planning, coordination, and execution.
- Partner with the parent company's sales teams to support revenue growth and strategic initiatives.
- Develop and maintain accurate sales forecasts and pipeline reporting.
- Analyze sales trends, project opportunities, and market conditions to support business planning.




- Participate in key customer discussions and relationship management activities.
- Anticipate customer needs and identify opportunities for additional value creation.
- Act as a senior escalation point for project and customer-related concerns.
- Develop and maintain strong relationships with key customers and stakeholders.
- Ensure a high level of customer satisfaction through proactive communication and problem-solving.

Public Qualifications

- Bachelor's degree in Marketing, Business Administration, Project Management, Engineering, or a related field preferred.
- 5+ years of experience in project management, marketing, sales leadership, or a related role.
- 3+ years of leadership experience managing teams and developing talent.
- Experience within manufacturing, technology, electronics, construction products, hospitality solutions, or related industries is considered an asset.
- Demonstrated success leading cross-functional teams and managing complex projects.
- Experience with forecasting, business planning, and customer relationship management.

Skills & Competencies

- Strong leadership and people management skills.
- Excellent project management and organizational abilities.
- Strong communication, presentation, and interpersonal skills.
- Ability to balance multiple priorities in a fast‑paced environment.
- Customer-focused with exceptional problem‑solving abilities.
- Strong analytical and forecasting capabilities.
- Collaborative approach with the ability to influence across departments and organizations.

Benefits & Compensation

- Competitive compensation package (70k – 90k CAD, depending on experience).
- Extended health and dental benefits after three months.
- Supportive, respectful, and inclusive workplace culture.
- Opportunities for professional growth and advancement.

Location

Kelowna, BC.

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📌 Project and Market Development Manager (Kelowna)
🏢 Traka (Assa Abloy)
📍 Kelowna