- As a Software Engineer, you’ll be responsible for developing and maintaining features to enhance customers’ day-to-day communication experience. You’ll work closely with customers and customer-facing teams to provide industry-leading calling workflows

- On this team, you’ll be participating in an effort to combine traditional hardware solutions with Dialpad’s cutting-edge cloud communication platform. You’ll be contributing directly to high-impact projects that drive critical business strategies

- This position reports to our Hardware Engineering Manager and is a hybrid role, with the prospect to be based in our Vancouver office

- Develop and maintain software solutions and integrations that interface with VoIP devices, including IP phones, SIP adapters, ATA adapters, and DECT base stations

- Design and implement features and improvements for device management, provisioning, activation, and control in the UI

- Troubleshoot production/customer-related issues with devices

- Write and maintain comprehensive unit tests to ensure the robustness of the device integration management software

- Maintain code quality by reviewing peers’ code

- Collaborate with Product Management, Design,



and cross-functional engineering teams to understand the requirements and translate them into technical specifications

- Work closely with QA throughout the entire lifecycle of a feature

- Work on self-development and continuous self-improvement to stay up-to-date with the latest technologies in the field

Benefits

- Company stock options
- 100% paid medical, dental, and vision plan

- Continued education stipend
- Cell phone, home internet, and gym membership stipend

- Catered lunches, free snacks & drinks

- Work from home opportunities- Professional experience as a Software Engineer

- Hands-on experience with Python or other relevant structured languages

- Experience working with both front-end and back-end technologies

- Experience working with databases
- Familiarity with networking protocols (TCP, UDP)

- Experience with RESTful APIs

- Expertise in unit testing
- Familiarity with version control systems (Git)

- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply

📌 Senior Software Engineer (Hardware) (Vancouver)
🏢 Dialpad
📍 Vancouver