Work Term: Permanent Work Language: English Hours: 40 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Provide customer service Manage incidents Computer and technology knowledge Android iOS Device drivers Networking software Networking hardware Networking security Servers Desktop applications File management software Security software Multimedia software Word processing software Presentation software Mail server software Communication software MS Active Directory MS Office MS Windows Wireless networks Transportation/travel information Vehicle supplied by employer Valid driver''s licence Travel expenses paid by employer Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Ability to distinguish between colours Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Screening questions Are you available for shift or on-call work? Are you currently a student? Do you have experience working in this field? Do you have the required certifications listed in the job posting? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Flexible hours Morning On call Day Other benefits Other perks Support for youths Participates in a government or community program or initiative that supports youth employment

📌 user support technician (Temiskaming Shores)
🏢 Quantum Xpress
📍 Temiskaming Shores