Become a Validation Specialist I at Sectigo in Ottawa, Canada, and manage certificate orders while providing top-notch customer service. This role demands strong research skills and effective communication.

Sectigo is seeking a Validation Specialist I for an 18-month contract focused on managing day-to-day validation tasks. This individual will authenticate organization details, review certificate orders, and address customer inquiries through various channels including phone, email, and live chat. Your ability to maintain superior service will be key to success in this position.

Key Responsibilities:
• Process TLS and security product orders efficiently
• Conduct research to verify customer organization authenticity




• Provide customer service via multiple communication platforms
• Resolve support issues independently and escalate when needed
• Maintain daily activities associated with the customer base

Requirements:
• Experience in customer service or validation roles
• Strong research and communication skills
• Ability to work effectively in an office setting
• Flexibility to adapt to changing business needs
• Commitment to excellence and teamwork values

Contribute to a customer-focused team driving operational excellence at Sectigo in Ottawa.
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📌 Sectigo Validation Specialist I Contract (Quebec City)
🏢 Webhosting
📍 Quebec City