Lead high-impact production support for critical banking applications at BMO. Ensure operational excellence and service reliability for both Commercial and Institutional clients in a 24/7 environment.As an Operational Support Manager, you will oversee a dedicated team focused on application stability, monitoring, and continuous improvement. Your leadership will ensure high availability and risk mitigation across mission-critical platforms.



Collaborate with development and infrastructure teams to maintain secure and reliable banking services while managing incident response and service restoration.Key Responsibilities:Lead 24x7 production monitoring and service restoration effortsEnsure stability and performance of banking applicationsEstablish and manage operational support processesOversee daily operations and scheduled processing activitiesEvaluate application health and drive proactive improvementsRequirements:7+ years of technology experience in Production Support3+ years in leadership roles managing application support teamsExperience in managing incidents and operational risksSolid knowledge of banking applications and compliance standardsPost-secondary degree in relevant field or equivalent experienceUtilize your expertise to maintain service excellence and operational reliability at BMO.#J-18808-Ljbffr

📌 Operational Support Manager At Bmo (Toronto)
🏢 BMO
📍 Toronto