Robert Half is seeking an Account Resolution Credit Specialist on behalf of our client, a fast-paced and customer-focused organization looking to add a detail-oriented professional to its finance and collections team.

This role is ideal for someone with solid communication skills, a solid understanding of accounts receivable and credit processes, and a proven ability to resolve outstanding account issues while maintaining positive client relationships.

Key Responsibilities Review, monitor, and manage customer accounts to identify outstanding balances and delinquent payments Contact customers by phone, email, and written correspondence to resolve past-due accounts in a professional and timely manner Investigate billing discrepancies, payment issues,



and account concerns to determine appropriate resolution Process account adjustments, payment arrangements, and dispute documentation as needed Maintain accurate and up-to-date account records, notes, and collection activity within internal systems Collaborate with internal departments such as accounting, customer service, and sales to resolve account-related issues Analyze credit information and payment history to support account resolution efforts Assist with aging reports, reconciliation activities, and other accounts receivable functions Ensure compliance with company policies, internal procedures, and applicable regulations related to collections and credit

📌 Account Resolution Credit Specialist (Collections) (Calgary)
🏢 Robert Half
📍 Calgary