Join Tayco's Customer Experience team as a Specialist, focusing on enhancing customer satisfaction through effective communication and order management. Enjoy a flexible hybrid work model while contributing to a modern office furniture manufacturer.

In this role, you will champion our customer experience strategy and serve as a liaison among customers, sales representatives, and internal departments. Your passion for customer service will be vital to ensuring timely order processing and addressing inquiries, making a tangible impact within Tayco's vibrant culture and growth initiatives.

Key Responsibilities:
• Review purchase orders and communicate effectively with customers
• Process and verify accuracy of customer orders using ERP systems
• Create order headers for further analysis by Order Analysts




• Complete necessary documentation for Tayco Installation process
• Handle customer inquiries with exceptional service standards

Requirements:
• Solid skills in customer experience and troubleshooting
• Exceptional conflict resolution and negotiation abilities
• Flexibility and strong interpersonal skills in diverse environments
• Effective verbal and written communication capabilities
• Proven data entry skills and attention to detail

Become a key player in elevating customer experiences at Tayco and drive satisfaction within our community!
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📌 Customer Experience Specialist at Tayco (Ontario)
🏢 Tayco
📍 Ontario