17 Aug
|
KROON
|
Quebec City
Elevate your career as a Technical Product Specialist at KROON Electric, focusing on SaaS platform operations. This role involves client onboarding, training, and providing crucial support to ensure success.
KROON Electric is seeking a Technical Product & Implementation Specialist to lead client implementations and actively support users of our SaaS platform. In this key role, you will configure client systems, deliver training sessions, and conduct product demonstrations. Your efforts will directly contribute to enhancing customer satisfaction and product adoption.
Key Responsibilities:
• Lead full-cycle platform implementations for recent clients
• Serve as the primary support contact for platform users
• Conduct product demonstrations for sales support
• Develop onboarding materials and user training sessions
• Collaborate with developers to enhance platform features
Requirements:
• Bachelor's degree in a related field
• 3-5+ years of technical client-facing experience
• Strong project management skills
• PMP Certification preferred
• Knowledge of electrical engineering is a major asset
Combine your technical expertise and customer focus to drive success at KROON Electric.
#J-18808-Ljbffr
📌 Technical Product Specialist at KROON Electric (Quebec City)
🏢 KROON
📍 Quebec City