Service Advisor

Dams Ford Lincoln | Surrey, BCMonday to Friday | No evenings

Dams Ford Lincoln is growing its service team, and we are looking for experienced Service Advisors who can thrive in a busy, fast-paced dealership environment.

With over 25 service bays, Dams Ford Lincoln is one of the largest service providers in the Surrey/Langley market.

That means steady customer traffic, strong shop capacity, and real opportunity for Service Advisors who know how to keep customers informed, repair orders moving, and the service drive running smoothly.

This is a strong opportunity for someone who enjoys working with people, understands the service process, and knows how to communicate clearly from vehicle drop-off to pickup.

You will be the key connection between the customer and the shop — listening carefully, explaining service needs, working closely with technicians, and helping customers feel confident every step of the way.

What You'll DoGreet customers and guide them through the service process

Review vehicle concerns and open repair orders

Communicate repair recommendations, timelines, and updates

Work closely with technicians, parts, warranty, and service leadership





Follow up with customers and help maintain strong CSI results

Build long-term customer trust through clear, professional communication

What You Bring

Previous Service Advisor experience

Ability to handle a fast-paced dealership setting

Robust communication and customer service skills

Confidence explaining repairs, pricing, and timelines

Organized, calm, and professional under pressure

Dealership experience is strongly preferred

Ford/Lincoln and CDK experience are assets

Why Join Dams Ford Lincoln?
Monday to Friday schedule

No evenings

Base salary plus monthly bonus opportunities

Busy dealership with steady service traffic

Health and dental benefits

Vacation program starting at 3 weeks

Training and development through Go Auto UInternal career growth and promote-from-within culture

Employee Investment Program with a guaranteed return

Dams Ford Lincoln is looking for advisors who are trustworthy, team-focused, and happy to help.

If you know how to keep customers informed, work well with technicians, and perform in a busy service department, we want to connect.

📌 Service Advisor (Dams Ford Lincoln) (Surrey)
🏢 Go Auto
📍 Surrey