Perkopolis, the Toronto-based entity of PerkSpot, is searching for a Bilingual (French/English) Customer Service Specialist to join our Customer Service team located in Toronto, Canada. Our mission goes beyond discounts—it’s about empowering employees everywhere to make smarter spending decisions so they can do more of what they love. We believe every dollar saved can become a stepping stone to a brighter future, whether that’s a special family vacation, a first home, or simply extra peace of mind.
As a Customer Service Specialist, you will provide top‑notch support to the community members of Perkopolis. You’ll become an expert in Perkopolis’ tools and website, while constantly interacting with our customers and internal teams to ensure that we are offering the best possible support to our client partners and their employees. This position is required to be in the office 3 days a week on Tuesday, Wednesday, and Thursday.
Our office is located at 3080 Yonge, Suite 4010, Toronto, ON.
In your first few months, you will meet the team! We think our people are pretty great so we want to ensure you’re introduced to all of the right team members to help you succeed. You’ll spend quite a bit of time with your fellow Customer Service Specialists, as well as our Senior Manager of Customer Service. Get to know Perkopolis! Immerse yourself in the business, engage with internal stakeholders, and participate in monthly company-wide All Hands meetings. Sharpen your skills! You will become very familiar with our customer support processes, our website’s functionality, as well as the tools that we use (Zendesk).



See your impact! Provide daily support to our members and advocate for their needs to ensure the best user experience possible! Participate in company-wide events! Whether it’s office miniature golf or a raffle gameshow, company culture is at the forefront of our business.
Salary Range: CAD $50,000 - $56,000. The starting salary will be determined based on the candidate’s relevant experience, skills and qualifications, as well as internal equity. This position is also eligible for an annual bonus of CAD $2,000.
What We Offer Comprehensive medical, dental, and vision insurance is effective on your first day of employment.
Time off is required. We encourage employees to take 20 days off each year, plus 8 statutory holidays. The office is closed from Christmas Eve through Current Year’s Day. Summer Fridays are an annual tradition between Memorial Day and Labor Day. We close at 1 pm.
Tenure is valued and rewarded: In addition to PTO, we offer a paid Sabbatical for up to 3 months to employees at 5 years and 10 years of service.
We provide a monthly transportation stipend.
We offer regular outings, virtual events, fun community-interest Slack channels, and occasional happy hours.
We offer a diverse, equitable, and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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📌 Vice President of Sales, Customer Success & Growth (Ontario)
🏢 Recognized
📍 Ontario