Elevate your career with Onyx-Fire Protection Services as an Account Manager focused on customer solutions and retention. Join this agile team to support and grow our client relationships.

As an Account Manager, you will oversee client retention, present contract renewals, and ensure equipment compliance. Your role involves advocating for clients with our Operations team and managing a diverse portfolio of accounts. A strong customer service background, especially in a B2B setting, will help you succeed in building trust and long-term partnerships.

Key Responsibilities:
• Manage client retention and relationship building
• Present contract renewal proposals and service contracts
• Provide inspection reports and identify equipment issues




• Ensure compliance with client services and expectations
• Negotiate terms that satisfy both clients and Onyx-Fire

Requirements:
• Customer service experience in B2B preferred
• Background in fire protection or contracting a plus
• Strong communication skills, both verbal and written
• Ability to manage multiple priorities effectively
• Proven management of $2 million+ business revenue

Bring your expertise in customer relations and B2B service to make an impact at Onyx-Fire Protection.
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📌 Account Manager for Onyx-Fire Protection (Ontario)
🏢 North American Security Services
📍 Ontario