Manulife is seeking an experienced professional to lead the Global Compliance Testing program and team, with a mandate to evolve the function into a technology-enabled, risk-responsive, and AI-enabled testing model. Supporting legal entity and Segment CCOs, the individual will be responsible for managing and transforming the program by integrating automation, advanced analytics, continuous monitoring, and AI/GenAI-enabled testing methodologies, while working closely with other teams within Regulatory Assurance and Governance to strengthen coverage, efficiency, governance, and regulatory alignment.Position ResponsibilitiesIndependently develop and maintain a risk-based control testing program to review and challenge the design adequacy and effectiveness of key regulations / controls across the companyDevelop and implement sound sampling methodologies and requirements to be deployed by testers across the companyEstablish an automated control validation strategy to efficiently expand coverage of monitoringEstablish the strategic plan for the design and development of the testing group and the timely execution of testing and assurance to further strengthen the control environmentPrepare and deliver clear, concise, and actionable reporting to senior leadership and governance committeesOversee a global team responsible for executing the risk-based testing programProactively identify and implement testing automation and analytics where appropriateRequired QualificationDegree ideally in Legal, Finance or a related field10 years + of compliance/audit or similar experience, with a good understanding of financial markets, products, services and processesCPA, CIA or a related designationConfidence and credibility to deliver and present to Senior Executive leadership and business unit management teamsAbility to foster and build relationships, engage, and influence others, with diverse subject matter expertsFlexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversityHigh level of self-motivation and keen sense of "owning" and delivering on project deliverablesLeadership experience working for a global financial institutionStrong understanding of control frameworks, testing methodologies, and risk concepts (inherent, residual, appetite, etc.)Preferred QualificationsKnowledge of the Financial Services Industry, with specific focus on testingDemonstrative understanding of investment instruments and a general knowledge of compliance conceptsAccuracy and high attention to detail – clear and precise writing skillsStakeholder Management – communicates complex and ambiguous topics with clarity and ease, able to interface with different stakeholders at all levels; skilled in both oral and written communicationExperience implementing continuous auditing or monitoring frameworks enabled by analytics or AIExperience with AI/GenAI or agent-based solutions in audit or testingExposure to AI transformation or digital enablement initiativesProblem solver and decision maker – effectively leverage internal resource and external industry market insights to assimilate, synthesize, and recommend solutions for complex challenges; takes ownership to makeinformed and timely decisions and own implementation of solutionsSignificant experience in regulatory compliance testingExperience in building diverse, high performing teamsProven success in building and implementing testing programs to evaluate the design and adequacy of effectiveness of key controlsSelf-motivated with strong collaboration and influencing skillsAbility to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adaptKey Leadership BehaviorsStrong relationship skills including a demonstrated ability to deal effectively with staff at all levelsProven leadership and management skills in achieving departmental, project and individual objectives, and in developing staffExcellent customer focus and commitment to qualityDriving continuous improvement in quality and cost effectiveness of services providedExercising and demonstrating sound business judgmentAbility to influence in a matrix environmentHighest level of Integrity accompanied by strong moral and ethical principlesChampion is responsible for AI adoption and innovation and fostering a culture of continuous learningWorking ConditionWill need to travel on occasion, mostly in North America and at times in Asia and Europe.#LI-Hybrid #LI-JHAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.Manulife.Com/en/about/our-story.Html.Equal Opportunity EmployerManulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process,



contact [email protected] Salary LocationToronto, OntarioWorking Arrangement HybridSalary range is expected to be between $129,800.00 CAD - $241,200.00 CAD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.BenefitsManulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.Data Usage and PrivacyWe use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.Company Mission and CultureWe're Manulife. And we're on a mission to make decisions easier and lives better. Better is what drives us. It's what inspires us to find current ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see – and discover that better can take you anywhere you want to go. We're proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World's Best Employers 2023 Best Companies to Work for in Asia 2023 We've been recognized as one of Canada's Top 100 Employers (2024) Manulife included in Bloomberg's 2023 Gender-Equality Index. #J-18808-Ljbffr

📌 Global Head Of Compliance Testing (Toronto)
🏢 Manulife Insurance Malaysia
📍 Toronto