Join Kilborn Dental Centre in Ottawa as a Front Desk Administrator. This role centers on patient interaction, appointment scheduling, and providing excellent customer service.

Kilborn Dental Centre seeks a motivated individual for its front desk team. You will greet patients, schedule appointments, and efficiently manage inquiries via phone and email. Presenting treatment plans and processing billing will be key aspects of your responsibilities for ensuring a seamless patient experience.

Key Responsibilities:
• Greet and check in patients warmly
• Schedule appointments and manage confirmations
• Explain treatment plans and payment options
• Process billing and insurance submissions accurately
• Support day-to-day coordination for the clinical team

Requirements:
• Experience in a customer-facing role, preferably dental
• Background in sales, hospitality or client services preferred
• Comfort discussing fees and services professionally
• Solid communication and interpersonal skills
• Organized and able to manage front desk workload

Play a vital role in delivering exceptional patient services at Kilborn Dental Centre.
#J-18808-Ljbffr

📌 Front Desk Administrator at Kilborn Dental (Quebec City)
🏢 S.i. Systems
📍 Quebec City