Company Description
At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
Live boldly. Work with heart. Stay moved.
Job Description
As a Housekeeping Public Area Attendant, youare responsible formaintainingthe cleanliness, presentation, and order of the hotel’s public spaces. Your work ensures that lobbies, hallways, washrooms, elevators, and shared areas consistently reflect Rimrock’s luxury standards.
This role is grounded in precision, focus, and quiet accountability. You take a serious, methodical approach to your work and find satisfaction in completing tasks accurately and thoroughly. You work best with transparent standards, defined routines, and the freedom to focus on your assignments without distraction, knowing that quality and correctness matter more than speed.
Start Date: August/September 2026
What You'll Be Doing
Public Area Cleaning & Presentation
Clean andmaintainall assigned public areas, including lobbies, corridors, washrooms, elevators, stairwells, and guest-facing common spaces.
Ensure all public spaces consistently meet Rimrock’s luxury presentation standards.
Pay close attention to detail, ensuring surfaces, fixtures, and high-touch areas are spotless and orderly.
Complete tasks systematically, finishing one assignment fully before moving to the next.
Guest Interaction & Discretion
Provide discreet, professional service while working in guest-facing areas.
Maintain a calm, respectful presence that minimizes disruption to the guest experience.
Uphold guest privacy and confidentiality at all times.
Safety, Maintenance & Reporting
Identifyand report safety hazards, cleanliness concerns, or maintenance needs promptly.
Follow all health, safety, sanitation, and chemical-handling procedures precisely.
Use cleaning tools and equipment correctly andmaintainthem in good working condition.
Adhere strictly toestablishedprocedures and standards with little room for error.
Operational Excellence
Work independently and responsibly,
managing assigned tasks with minimal supervision.
Maintain cleaning carts, storage areas, and supply rooms in clean, organized condition.
Document completed tasks or issues asrequired.
Take pride in producing consistent, high-quality work that stands up to close inspection.
Qualifications
What You Bring
Previousexperience in housekeeping, cleaning, or a similar detail-oriented role preferred.
Strong attention to detail and a commitment to precision and accuracy.
Ability to work independently in a task-focused, structured environment.
Comfortable following defined procedures and standards without deviation.
Calm, disciplined approach to repetitive or routine work.
Strong senseof accountability and personal responsibility for work quality.
BonusIfYouBring
Experience in a luxury hotel or high-standard hospitality environment.
Familiarity with public area cleaning procedures and equipment.
A natural preference for analytical, technical, or detail-driven work.
Comfort working with minimal interruption or social interaction.
Who You Are
You are serious, focused, and disciplined. You take pride in doing work thoroughly and correctly, and you prefer a professional environment where expectations are clear and standards are high.
You are comfortable working independently, thinking through tasks carefully, and ensuring nothing is missed. Youdon’trush,you get it right. Your work may be quiet and behind the scenes, but it plays a vital role in shaping how guests experience the Rimrock from the moment they arrive.
Work thoughtfully. Deliver precision.Stay moved.
Physical Demands
Prolonged standing and walking throughout the shift.
Frequent bending, reaching, pushing, pulling, and lifting.
Lifting, carrying, or moving cleaning supplies and equipment (up to 30lbs).
Repetitive motions requiring manual dexterity and sustained concentration.
Ability tomaintainfocus while working independently for extended periods.
Visa Requirements: Must be legallyauthorizedto work in Canada. The hotel is unable toassistcandidates in obtaining Canadian work authorization.
Additional Information
Job Perks & Benefits:
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affimation for full time permanent status employeesafter 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program,exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation for full-time status (subject to availability).
We’recommitted to providing an inclusive and accessible recruitment experience. If yourequireany accommodations during the application or interview process, please reach outconfidentially,
[email protected], andwe’llwork with you to ensure your needs are met.
At Rimrock Banff, we believe that diversity makes us stronger,and inclusion moves us forward.
Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park,it’sonly fitting that our workplace reflects the same richness.
Whetheryou'reon shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves,regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.
Inclusionisn'ta box wecheck,it’sa value we live. And whilewe'reproud of our progress, we knowthere'salways more to learn, more ways to grow, and more voices to elevate.
Together, we build a workplace where belongingisn’tjust possible,it’sexpected.
Be you. Be bold. Stay moved.
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📌 Public Area Attendant (Alberta)
🏢 Accor Hotels
📍 Alberta