Own and manage the delivery roadmap for the augmentation portfolio across business unitsLead solution delivery across low-code rapid deployments and complex buildsPartner with central Technology teams to align solutions with foundational technology investmentsOversee operational quality, governance, release readiness, acceptance criteria, and audit standardsBuild and develop high-performing teamsEngage stakeholders and communicate outcomes to business leaders and executivesDrive capacity planning, prioritization, and continuous improvement of the shared augmentation libraryDeliver measurable business outcomes through enterprise augmentation agents across Azure, Power Platform, and SalesforceRequirements10+ years of experience in operational transformation, intelligent automation, product delivery, or related domainsProven track record delivering enterprise-grade solutions into production environmentsStrong understanding of operations in financial services, banking, or insuranceExperience owning product roadmaps, capacity planning, prioritization, and measurable value deliveryFunctional familiarity with Microsoft Azure, Power Platform, and SalesforceAbility to collaborate across IT, architecture,



and business teamsExperience leading teams of 5-6 membersBachelor's degree requiredMBA or advanced degree in a related field preferredExperience with vendor management and enterprise automation technology stacks preferredBackground in operations transformation or strategyStrong understanding of AI-enabled automation use cases and limitationsExperience with agile delivery models, including sprint cadences and phased releasesCore CompetenciesDemonstrates expertise in operational transformation and intelligent automation, with a solid focus on delivering enterprise-grade solutions using Microsoft Azure, Power Platform, and Salesforce. Proven ability to lead high-performing teams and manage product roadmaps while ensuring operational quality and governance.Highest-signal resume keywordsOperational TransformationEnterprise Automation Technology StacksMicrosoft AzurePower PlatformSalesforceATS Optimization KeywordsHard SkillsProduct DeliveryCapacity PlanningPrioritizationAgile Delivery ModelsAI-Enabled AutomationSoft SkillsStakeholder EngagementTeam LeadershipCommunicationCertifications & QualificationsBachelor's DegreeMBA or Advanced DegreeIndustry KeywordsFinancial ServicesBankingInsuranceTools & TechnologiesLow-Code Rapid DeploymentsAudit StandardsRelease Readiness #J-18808-Ljbffr

📌 Director, Intelligent Automation & Ai (Toronto)
🏢 Jobtailor
📍 Toronto