Great teams need great leaders.
We're proud to be one of Canada's Best Managed Companies for 2024/2025/2026 and your Maritimes John Deere dealership.

Great teams need great leaders.
We're proud to be one of Canada's Best Managed Companies for 2024/2025/2026 and your Maritimes John Deere dealership.

15 Haley Road, Antigonish, NS, B2G 2E7

We're looking for an exceptional Service Manager to join our Antigonish, NS team and lead a department that's committed to delivering outstanding service, developing people, and driving results.

Purpose
The Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.

Responsibilities
As a leader of service operations, the Service Manager will:

Maintain a safe workplace and ensures customer satisfaction

Successfully communicate job expectations, monitor job results and coach employees to achieve optimal results

Ensure all manufacturer warranty procedures are followed by service department staff

Utilize business systems to create and monitor work/repair orders

Main point of contact for both customers and sales department when scheduling repairs, creating quotes and providing status updates

Create schedules and staffing requirements, and assign jobs based on priority and technical skill set





Monitor department efficiencies, operational budget, and expenses

Actively participates in recruiting, staffing and development of training plans for all service department staff

Requirements

3+ years of experience in a managerial role (Shop Foreman, Lead Hand, Supervisor, etc.).

Above average computer skills (Microsoft Office etc.)

A proven ability to effectively communicate with team members to achieve desired results.

A basic understanding of service department financials, and the capability to analyze and interpret internal reports.

Experience in the agricultural, heavy equipment, or related industry considered an asset.

What We Offer

Full-Time Employment

Opportunity for Advancement within a Progressive Organization

A Competitive Compensation Package which includes:

Salary

Bonus

Family Health Benefits

Company Pension Plan

Boot Allowance

Online Healthcare

Employee Recognition Program

Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Only candidates selected for further consideration will be contacted.

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📌 Service Manager (Nova Scotia)
🏢 Manufacturing Job Site
📍 Nova Scotia