Support Manager (Toronto)

Support Manager (Toronto)

17 Aug
|
Jobtailor
|
Toronto

17 Aug

Jobtailor

Toronto

Lead transformational business initiatives across assigned business units and design future-state reconciliation solutions Drive organizational change management with cross-functional teams, business units, operations teams and global process service partners Establish enterprise reconciliation centers of excellence and best practices Conduct advanced business analysis and requirements elicitation Lead strategic stakeholder alignment and organizational transformation Design and optimize GL-to-source, sub-ledger, intragroup, cash, asset and n-way reconciliation processes Optimize SmartStream TLM configurations and implement reconciliation best practices Develop EPICs, user stories, process flows, UAT plans, cut-over strategies and RTB hand-over documentation Architect Financial Information Business Rules and static data configurations for onboarding and off-boarding Provide technical leadership in data transformation, ETL optimization and advanced reporting solutions Requirements Bachelor's degree in Business, Information Technology, Engineering, or equivalent qualified qualification 6+ years of business analysis experience delivering large-scale initiatives 3+ years leading end-to-end financial services transformation initiatives Deep understanding of GL matching, exception management, cash reconciliation, balance reconciliation, suspense accounts, sub-ledger reconciliation and multi-way reconciliation Experience in domestic banking, international banking or insurance environments Expertise in requirements elicitation and management, enterprise analysis, requirements analysis,



solution assessment and validation Ability to translate financial services requirements into technical solutions Source-to-target data mapping and current-state versus future-state gap analysis proficiency Enterprise-level delivery experience across CTB, RTB and Operations teams Cross-functional leadership, stakeholder engagement and change management capabilities Ability to work independently with minimal support Flexibility for occasional weekend availability during go-lives and production cutovers SmartStream TLM Platform proficiency Knowledge of GL attestation policies, reconciliation workflows and PEGA Attestation Workflow Understanding of trade lifecycle management and SDLC principles Experience with Datastage, Monarch, Apache Airflow or Python Tableau proficiency UAT testing and production release support experience Familiarity with JIRA and Confluence Core Competencies

Demonstrates expertise in leading financial services transformation initiatives, with a strong focus on GL matching, reconciliation processes, and advanced business analysis. Proficient in stakeholder engagement, change management, and technical leadership in data transformation and reporting solutions. Highest-signal resume keywords Financial Services Transformation GL Matching and Reconciliation SmartStream TLM Proficiency Requirements Elicitation and Management Cross-Functional Leadership ATS Optimization Keywords

Hard Skills Business Analysis Data Transformation ETL Optimization Source-to-Target Data Mapping UAT Testing Process Flows Development Advanced Reporting Solutions Gap Analysis Reconciliation Process Design Financial Information Business Rules Soft Skills Stakeholder Engagement Change Management Independent Work Cross-Functional Collaboration Organizational Transformation Industry Keywords Domestic Banking International Banking Insurance GL Attestation Policies Reconciliation Workflows Trade Lifecycle Management SDLC Principles Tools & Technologies SmartStream TLM Datastage Monarch Apache Airflow Python Tableau JIRA Confluence

📌 Support Manager (Toronto)
🏢 Jobtailor
📍 Toronto

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: support manager (toronto) / toronto

Subscribe to this job alert:

Get the latest job offers by email for: support manager (toronto) / toronto