Interim Compliance & Training Manager (Quebec City)

Interim Compliance & Training Manager (Quebec City)

17 Aug
|
Why Wgq?
|
Quebec City

17 Aug

Why Wgq?

Quebec City

Since 2009, Groupe Gestion SNJ has served as the head officesupporting and overseeing the World Gym network in Quebec, which includes 12 locations across the province.

Our role is to provide structure, clarity, and support to management teams, allowing each club to focus on what matters most: building strong teams and delivering an exceptional member experience.

At Groupe Gestion SNJ, we value collaboration, accountability, and operational excellence. Every day, we work to align our teams, strengthen our standards, and support our leaders in the growth of their clubs and teams.

Joining our organization means contributing to a growing company that places people, structure, and performance at the heart of its success.

Position summary

The Interim Compliance & Training Manager supports the performance of our 12 gyms across the network by providing temporary coverage, when needed, in General Manager or Assistant General Manager positions.

The role also includes conducting audits, providing training, and ensuring compliance with company standards, policies, and procedures.

This position is ideal for an entry-level or junior candidate looking to develop experience in management, compliance, and training within a dynamic operational environment.

This is a highly operational and mobile role that requires close collaboration with club management teams to identify gaps, implement corrective actions, and reinforce best practices across all locations.

Disability insurance
Extended health care
Life insurance
Vision insurance
Paid time off
Company events
On-site gym
Versatile start and end times
On-site parking

Responsabilities

A) Interim Management





Temporary assignments across the 12 World Gym Quebec locations.

Temporarily manage assigned clubs during vacancies, absences, transition periods, or situations requiring performance improvement.
Maintain continuity of operations, including front desk service standards, club readiness, team scheduling support, and quality of member service.
Support club management teams, including GMs and AGMs, by providing structure, guidance, and coaching during interim assignments.

B) Compliance Audits

Ensure compliance with internal policies and procedures, as well as applicable workplace requirements.
Identify gaps, document observations, recommend corrective actions, and follow up until implementation is completed.
Maintain accurate documentation of audits, compliance reports, and follow-up records.
Ensure cash control procedures are followed, verify cash drawer balances, and ensure any discrepancies are handled according to company procedures.

C) Training & Development

Provide support and training, both in person and online, to employees and managers, including onboarding, standards refreshers, and compliance training.

Participate in the implementation of training programs and compliance initiatives across the network.




Serve as a resource for clubs regarding best practices, process compliance, and operational consistency.

Qualifications

Degree in Physical Education is considered an asset.
Minimum 1 year of experience in training, operations, compliance, or a similar role. Experience in the fitness industry is required.
Excellent communication, observation, coaching, and report-writing skills.
Strong independence and ability to work under pressure during transition periods.
Valid driver’s licence and availability to travel frequently.
Bilingual in French and English is required.
Comfortable using Microsoft Office, including Outlook, Excel, and Word, and able to quickly learn new systems.

Working Conditions

Full-time position, 40 hours per week.
Authority to determine daily operational priorities during interim assignments.
Frequent travel between locations, with a flexible schedule based on operational needs.
Opportunity to be considered for a permanent General Manager position at one of our locations, including the possibility of relocation within Quebec.
Travel required approximately 70% of the time.

Language

French and English required.

Job Type

Full-time
Permanent

Additional Benefits

Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off

Ability to Commute/Relocate

Rosemère, QC J7A 2H7: Must reliably commute or plan to relocate before starting work.

License/Certification

Driver’s Licence required.

Willingness to Travel

75% required.

Work Location

#J-18808-Ljbffr

📌 Interim Compliance & Training Manager (Quebec City)
🏢 Why Wgq?
📍 Quebec City

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