Elevate your career with BCES Global as a Technical Product Specialist. Drive customer success by leading product implementations and providing expert support for our SaaS platform.

This role requires a proactive individual with 3-5 years of software implementation experience. You will manage client onboarding, conduct training sessions, and ensure users effectively utilize the platform. Your expertise will shape the customer experience and support project milestones.

Key Responsibilities:
• Lead full-cycle implementations for current clients
• Configure client instances with necessary procedures and setups
• Provide front-line support and troubleshoot user issues
• Conduct software demos for prospective clients
• Develop onboarding materials and user guides

Requirements:
• Bachelor's degree in IT, Electrical Engineering, or related field
• 3-5+ years in software implementation or technical roles
• PMP Certification preferred
• Strong communication and presentation skills
• Ability to travel throughout North America

Drive user adoption and customer satisfaction as the Technical Product Specialist at BCES Global.
#J-18808-Ljbffr

📌 Technical Product Specialist at BCES Global (Quebec City)
🏢 Socket.dev
📍 Quebec City