Telecommunications Technician Contractor – I & R
Activo is a leading network systems integrator and national IP infrastructure company that provides network systems planning, integration, installation, and support services across Canada. We design and build IP networks that converge systems, allowing you to take full advantage of emerging innovations with future-ready infrastructures.

About the Job:

Activo has an exciting new opportunity in the Calgary region’s mass-market installation and repair business.

We are looking for techs with a real passion for technology and a sales background to recommend solutions that enhance the overall customer experience and enjoy being a part of a growing team.

Activo is looking for passionate and enthusiastic people, who will provide considerate and dedicated personalized customer service.

Activo Values– Accountability, Collaboration, Consistency, Respect, Customer responsiveness, adaptability and integrity.

Why Join Us:

Competitive Hourly Rates

Bonus/Incentive Pay

Responsibilities:

Focus on incremental Sales Opportunities during the customer install phase

Safety conscious and able to adhere to a highly focused safety culture

Deliver exceptional customer experience and high-quality installations

Install and repair support for Phones, Internet, and TVs transported over
fibre/copper networks

Responsible for a geographical area to complete assigned work on a daily basis

Self-motivated and highly organized to manage workload with minimal direction

Be highly adaptable to constantly changing technologies, methods, and procedures

Responsible for the installation/commissioning of TV/Internet/Phone equipment

Installation,



termination, and testing of coax, fibre, CAT6

Safely working at heights up to 60 feet – Uses a ladder, bucket truck, climbing poles, etc…

Ensures fall protection practices and procedures and saving techniques are in place and followed

Understands and communicates blueprints, drawings, work orders, and RF diagrams in order to successfully complete jobs

Qualifications:

Care about providing exceptional customer experiences, overcoming objections, and handling both favourable and unfavourable customer interactions

Comfortable with solutions-based selling, recommending products to your customers and upselling TELUS services and products

Work collaboratively in a team workplace and can also work with minimal supervision

Broad problem-solving abilities and analytical skills

Able to maintain a high level of performance while working with time constraints in a dynamic work environment

Normal color vision which is required to work with color-coded wiring

Can balance a physically demanding workload, which includes standing, lifting, climbing, bending, crawling in confined spaces and working in a variety of indoor/outdoor environments

Able to work various shifts: days, evenings, weekends, and statutory holidays,



to meet business needs and customer availability including out-of-town assignments

Fluent in English with a clear and genuine communication style, additional languages considered beneficial

Professional written and oral communication skills

Natural technical aptitude, and proficient knowledge of common consumer devices

Dedicated to continuous learning with abilities to learn formally and informally in a dynamic environment

Personal Qualities:

Attention to detail and accuracy

Ability to adapt to changing priorities

Ability to work on multiple time-sensitive projects simultaneously and effectively manage deadlines

Strong interpersonal and communication skills and the ability to work well in a team workplace

Education, Certifications & Experience:

Previous experience and/or education in telecommunications

Pole climbing experience and work in heights are nice to have

Clean and valid Class 5 Driver’s License or another provincial equivalent, a driver’s abstract will be needed

High School diploma or GED

Proven record of customer service and I&R; experience

Job Type:

Full Time

Compensation:

$21-$29 per hour

Hours of Work:

10-hour shift

12-hour shift

8-hour shift

Day shift

Holidays

Monday to Friday

Night shift

Overtime

Willingness to travel:

100% (required)

Our Employee Benefits
At Activo, we believe in investing in our employees, which is why we offer a range of benefits to help create a fulfilling and rewarding work experience.

Full Benefits Package
Employee Celebrations & Events
Annual Employee
Recognition Program
Employee Bonus Program
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📌 Telecommunications Technician Contractor – I & R (Alberta)
🏢 Activo
📍 Alberta