Empower patient care at Cencora as a Caseworker. Support healthcare providers and patients through comprehensive case management and telephone assistance in a full-time role.

Cencora is looking for a dedicated Caseworker in Canada to support their patient and provider services through Innomar Strategies. This full-time position requires effective project management, adherence to case management protocols, and excellent telephone support skills. In this role, you will engage with patients, healthcare professionals, and funding bodies by addressing funding and access issues while ensuring compliance with established procedures.

Key Responsibilities:
• Manage assigned projects and patient cases effectively
• Provide telephone support and assist healthcare professionals




• Monitor compliance and report adverse events
• Document each activity in the program database
• Train new caseworkers and shadow for process improvement

Requirements:
• High School Diploma or equivalent experience
• 2+ years in patient services or healthcare support
• Preferred certification in reimbursement or customer support
• Strong communication skills for explicit updates
• Ability to handle case management protocols

Be part of a dedicated team improving patient access to crucial therapies at Cencora.
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📌 Patient Support Caseworker at Cencora (Manitoba)
🏢 World Courier
📍 Manitoba